Why it’s so loud
A torsion spring under full tension stores enough energy to lift your door thousands of times. When the coil fatigues past its limit, all of that energy releases in an instant — a bang homeowners routinely describe as a gunshot. If that’s what brought you here, the fix is straightforward, and it’s usually same-day.
Why springs die young in the Inland Empire
Springs are rated in cycles — one open-and-close is one cycle. Builder-grade springs carry a 10,000-cycle rating, roughly five or six years in a household that uses the garage as the front door. Riverside heat accelerates the fatigue: metal that cycles in a 130-degree August garage doesn’t last as long as the same metal on the coast. That’s why we install high-cycle springs — rated for 20,000+ cycles — as our standard. The upcharge is modest; the lifespan roughly doubles. The full math is on the blog.
Why both springs, every time
On a two-spring door, both springs have lived identical lives — same cycles, same heat, same fatigue. When one lets go, the other is statistically weeks or months behind it. Replacing one means paying for a second service call soon after. Replacing both means the next visit is a tune-up, not an emergency.